Choose Your Path Carefully
Your approach to Service Offerings can be a thorny decision When you look at how HP DesignJet Service Authorization works, your organization has 2 primary approaches to choose from. One approach, that is heavily recommended by your local HP representative is to get some of your technicians certified to "Service What You Sell". At first glance, it makes sense ... all those new products going out the door to your customers; you will be authorized to install and support those printers under warranty and under HP CarePacks. The second approach, that is more popular with established service organizations, is to…
