DesignJet Virtual Instructor Led Training
Virtual, Face to Face, Hands-On Certification Training for HP DesignJet Service and Support
How it Works
- Classes begin with a Zoom session and all of the class activities are then coordinated by the instructor
- Class sessions run from 09:00 to 16:00 Eastern Time Zone
- Once a tech is registered, they will receive a confirmation with additional details to prepare for the training
- The daily sessions are scheduled and are facilitated using the “Learn with HP” learning management system and Zoom
- There is an exam at the end of the virtual training classes
- We will update each technician’s profile in HP’s systems upon successful completion of the training and the exam
What you need
- Web cam, mic and ability to interact in a Zoom session for the full duration of class
- Access to a fully functioning printer from the subject family – maximum of 3 techs per printer
- Required tools necessary to provide service and repair on the printer
- I Am Interested -
Certification Pre-Reqs
The PRE-REQs are all web based training (WBT) modules and can be found in the HP Partner First Portal. You should complete all pre-reqs before the virtual training sessions or immediately after completion.
Certification Pre-Reqs Links:
Imaging and Printing Fundamentals
– (WBT) ID – 00343658
Mobile Print Solutions Support
– (WBT) ID – 01064125
DesignJet Portfolio and Technology
– (WBT) ID – 00074076
PrintOS – all printers
– (WBT) ID 0001109965
HP Partner Link Introduction
– (WBT) ID – 01038020
HP SmartTracker Introduction
– (WBT) ID – 01082432
HP SmartStream Introduction
– (WBT) ID – 01060776
Sustainability in Services
– (WBT) ID – 0001112524
My Knowledge App
– (WBT) ID – 0001113644